𝐓𝐡𝐞 𝐓𝐨𝐩 𝐂𝐨𝐧𝐜𝐞𝐫𝐧𝐬 𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐃𝐢𝐬𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐢𝐧 𝐄𝐲𝐞𝐜𝐚𝐫𝐞

👁️ The Top Concerns Driving Patient Dissatisfaction in Eyecare
As surgical and diagnostic innovations reshape eye care, patient expectations have never been higher. Yet, many are walking away dissatisfied—not due to clinical outcomes, but due to the experience.
Key concerns include:
⌚ Long wait times and limited appointment availability, 48% described delays at practices.
🧑‍⚕️Unclear communication from professionals, 29% of patients experienced unhelpful or unfriendly staff.
❌Poor coordination between services, 19% reported disorganised processes that caused confusion.
In today’s high-tech environment, patients expect more than treatment—they expect trust, empathy, and human connection.
💡 A timely reminder: in eyecare, how we care matters just as much as what we do.